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Online Privacy Agreement
Light Shift values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Privacy has been designed and created to assure those affiliated with Light Shift of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
Light Shift reserves the right to update this policy at any given time. If you have not registered with us and want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If you are a registered user, we will notify you via e-mail of any changes or updates made to this policy. If at any point in time Light Shift decides to make use of any personally identifiable information on file in a manner vastly different from that which was stated in this information or was initially collected; the user or users shall be promptly notified by e-mail. Users will then have the option as to whether to permit the use of their information in this separate manner.
This policy applies to Light Shift, and it governs any and all data collection and usage by us. Through the use of Lightshift.store, you are therefore consenting to the data collection procedures expressed in this Policy.
Please note that this policy does not govern the collection and use of information by companies that Light Shift does not control nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and conditions of any website you choose to use or frequent to better understand the way in which the websites garner make use of and share the information collected.
Specifically, this policy will inform you of the following:
1. Personally identifiable information is collected from you through our website.
2. Why we collect personally identifiable information and the legal basis for such collections.
3. How we use the collected information and with whom it may be shared.
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect against the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information such as:
Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
In addition, Light Shift may have the occasion to collect non personal anonymous demographic information such as age, gender household income, political affiliation, race, and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
Light Shift may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.
Use of Information Collected
Light Shift does not now, nor will it in the future, sell, rent, or lease any of its customers list and/or names to any third parties.
Light Shift may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from Lightshift.store.
Light Shift may also be in contact with you regards to completing surveys and/or research questionnaires related to your opinion of current, potential, or future services that we may offer.
Light Shift uses various third-party social media features including but not limited to Instagram, Facebook, Etsy, and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Light Shift’s control.
Disclosure of Information
Light Shift may not use or disclose the information provided by you except under the following circumstances:
· As necessary to provide services or products you have ordered.
· In other ways described in this policy or to which you have otherwise consented.
· In the aggregate with other information in such a way so that your identity cannot reasonably be determined.
· As required by law, or in response to a subpoena or search warrant.
· To outside auditors who have agreed to keep the information confidential.
· As necessary to enforce the Terms of Service on our website.
Non-Marketing Purpose
Light Shift respects your privacy. We do maintain and reserve the right to contact you if needed for non- marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Light Shift products and services, or changes to this policy).
Children under the age 13
Light Shift’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, the verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of e-mail or newsletters. To discontinue or unsubscribe from our website please send an e-mail that you wish to unsubscribe to lightshift101@gmail.com. If you were to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Light Shift will continue to adhere to this policy with respect to any personal information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. Light Shift does not claim nor accept responsibility for any privacy policies, practices and or procedures of other websites. Therefore, we encourage all users and visitors to be aware when you leave our website and to read the privacy statements of every website that collects personally identifiable information. This policy applies solely to the information collected by our website.
Security
Light Shift takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for the “https” at the beginning of the address on the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within this privacy policy agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our websites. In addition, your continued use of our website following proper notification or the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.
How to Contact Us
Have any questions or concerns regarding this privacy policy as it relates to our website? Please feel free to contact us in the following e-mail: lightshift101@gmail.com
Light Shift
Return / Refund Policy
Returns
Light Shift accepts returns and cancellations within 30 days. You have 30 days after placing your order to request a return. To start a return, please contact us at lightshift101@gmail.com. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Conditions of Return
Buyers are responsible for return postage costs. If item/s are not returned in its original condition, the buyer is responsible for any loss in value. Please email lightshift101@gmail.com if you have any problems with your order.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Refunds will be initiated within 10 days of receipt of the returned item.
Exceptions / non-returnable items
Custom or personalized order cannot be returned or exchanged. Additionally, we cannot accept returns for candles, aromatherapy products, or incense. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. At this time, we are unable to offer returns on international orders.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Terms and Conditions
These terms and conditions (the “Terms and Conditions”) govern the use of www.lightshift.store (the “Site”). This site is owned and operated by Light Shift. This site is an e-commerce website.
By using this site, you indicate that you have read and understood these terms and conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our site is the property of light shift and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our site is 13 years old. By using this Site, users agree that they are over 13 years old period we do not assume any legal responsibility for false statements about age.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
· Stones, Crystals, Pendants, Candles, Sage, Smudge Spray, and other like products.
These Terms and Conditions apply to all the goods that are displayed on our site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our site at your own risk.
Payments
We accept the following payment methods on our Site:
Major Credit Cards, Debit Cards
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
· Standard delivery by USPS (2-8 days)
· USPS Priority Mail (1-3 days)
On average orders take 3-5 days to process. This time may increase during sales and holidays. If you need your product sooner please send me a message and I will do my best.
Limitation of Liability
Light Shift and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this site you indemnify and hold harmless Light Shift and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our site or your violation of these terms and conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of California.
Severability
Anytime any of the provisions set forth in these terms and conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these terms and conditions will still be considered valid.
Changes
These terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by e-mail if changes to these terms and conditions or posting notice on our site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Copyright © 2024 Light Shift - All Rights Reserved.
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